We guarantee our products to be free from manufacturer defects up to 2 years after the purchase date unless otherwise specified. Liability under this warranty is limited to the replacing of any product found to be defective under normal use or other solutions we agreed to. 

If you have any issues with products you purchased from LumArtec, please don't hesitate to email us at info@lumartec.com or contact our sales directly for support, you can also call us at +86 755 26711101, and we'll be happy to replacing your products or work out a better solution for both of us. Your provided order number and evidence will be appreciated.

If you have questions regarding the implementation or use of any of our products, please don't hesitate to contact us.

As always, we greatly appreciate your business and look forward to serving you better in the future!